Intel’s Arc Cards do Not Work with Native SteamVR Headsets

No Path to the Metaverse for Intel Arc SteamVR Gamers 

We received an Intel Arc A770 from JPR and were eager to put it through its paces.  The drivers installed easily and we set up our Valve Index hoping that we could play VR games and also test performance against competing AMD and Nvidia video cards.

Unfortunately, we were greeted by the above image.  Resetting the headset, cables, and moving to different USB ports, as well as trying SteamVR Beta and non-Beta plus installing Intel WHQL and Beta drivers made no difference.

Our next step was to contact Intel customer support.  After a very brief waiting time on chat, we got connected with a Support agent who asked for a PC log file which we uploaded.

“Please know that Intel Arc graphics support for VR headsets continues to evolve as we ramp our products and add updates to our software stack”.  

Contacting Intel’s representatives in charge of Arc gave us the same canned response with no ETA for VR support:

Intel Arc graphics support for VR headsets continues to evolve as we ramp our products and add updates to our software stack.

Although the A770 launched more than two months ago, there is still no proper SteamVR support from Intel.  So if you are doing your last minute holiday shopping and want an Intel Arc video card to play your VR games using a native SteamVR headset like the Valve Index, you are probably out of luck.

However, BTR also tried the Reverb G2 which is a Windows Mixed Reality (WMR)  headset, and it set up and works to get into VR, including into several SteamVR games we launched.  BTR will test performance and give our experiences with the A770 and the G2 after the New Year.

Happy Holidays and Happy VR gaming!!

 

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